The purpose of the ICLA Officer– Yemen Amran Area/ Hodiedah Gov position is to ensure the qualitative implementation of NRC’s ICLA programme in targeted locations, while maintaining safe, inclusive, and accountable protection practices. At the field-operational level, the Officer supports the day-to-day implementation of programme activities and coordination with relevant stakeholders. A critical aspect of the role monitoring, and mentoring implementation of ICLA and ensuring that they deliver services effectively, uphold humanitarian standards, and apply NRC’s accountability and protection principles. The Officer contributes to programme quality, compliance with donor requirements, evidence-based programming, and effective coordination to ensure quality service delivery. Responsibilities Generic Responsibilities Ensure adherence with NRC policies, tools, handbooks and guidelines Implement delegated CC project portfolio according to plan of action Prepare and develop status reports as required by management Ensure proper filing of documents Ensure that projects target beneficiaries most in need, and explore and asses new and better ways to assist Promote and share ideas for technical improvement. Specific responsibilities: Ensure that ICLA Project activities are implemented in accordance with approved proposals, donor requirements, NRC policies, international standards and local customs. Act as a focal person for needs assessment and beneficiary selection. Has oversight responsibility in ensuring smooth project cycle from implementation, project monitoring, verification of completion and evaluation. Support project activities, giving advice and information to beneficiaries on the processes involved, awareness sessions and managing local authorities' capacity building programmes. Apply participative and inclusive process in project implementation and in promoting local capacities to help them wherever possible. Understand the situation, including the legal situation (according to national and international laws and principles), for displacement affected persons and migrants in Yemen. Assist in developing and implementing case management system and database of cases. Support preparing and updating of mapping of all service providers in the area of responsibility. Conduct information sessions and counselling on ICLA thematic areas for beneficiaries including awareness sessions on HLP, civil documentation, and legal identity issues while delivering capacity-building activities for communities, authorities, and partners. Assist in conducting needs assessments for the selected target groups; including focus groups; questionnaires, surveys; and stakeholder interviews. Prepare documents containing legal and related information for target communities. Establish excellent relations with all stakeholders including Local authorities, Civil Registration, humanitarian partners and beneficiaries, with understanding the needs of beneficiaries through regular visits and frequent contact. Document findings of ICLA needs assessments; including preparation of reports and other relevant documents. Regularly meet with other relevant actors and stakeholders and coordinate work, including attending meetings in the field. Identify awareness-raising and outreach opportunities for ICLA work and assist in conducting sessions. Identify training needs for beneficiaries and stakeholders and, as relevant, prepare and conduct training. Assist in conducting research as required. Assist in strategic review; monitoring and evaluation activities and identification of other relevant ICLA activities. Support the implementation of community based protection activities, including the roll-out of Community Safety Planning (CSP) initiatives. Support ICLA assistants in the implementation of ICLA activities in filed. Contribute to the development of NRC's Country strategy, action plan and activities plan and priorities in the ICLA sector. Perform other relevant tasks as assigned by the Project Coordinator. Qualifications University degree in law. Minimum of 3 years of work experience with an NGO, local or international organization in the area of protection or human rights. Experience from working as legal & Protection employee in a humanitarian/recovery context in Yemen. Training skills. Reporting skills Experience in research and data analysis Previous experience from working in complex and volatile contexts Documented results related to the position's responsibilities At least 2 years of working experience in legal field. Experience with Microsoft Office suites Good knowledge of English and Arabic is required. About Us The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee. Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people. At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion. Together, we save lives and rebuild futures. Safeguarding is central to NRC’s work. We expect all employees to: • treat everyone with respect and dignity • contribute to building a safe environment for all • never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH) • always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH
We are working towards three breakthroughs in how the world treats children by 2030: No child dies from preventable causes before their 5th birthday All children learn from a quality basic education and that, Violence against children is no longer tolerated We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued. We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse. Save the Children International seeks to always be a child-safe organization by fulfilling its obligations to the community and through programme implementation carried out by the organization for safeguarding children and improve their living standards of the child. Key Responsibilities and Deliverables 1. Environmental and Social Safeguarding (ESS) & Accountability Risk Management: Conduct ESS and safeguarding risk assessments / inspection for all targeted schools, training venues, and activity sites. Sensitization & Orientation: Facilitate safeguarding and ESS orientations, as well as stakeholder consultations, for project participants, school staff, and community members. Protection Awareness: Raise awareness on Child Safeguarding, Prevention of Sexual Exploitation and Abuse (PSEA), Sexual Harassment (SH), and Gender-Based Violence (GBV) across all targeted schools. Accountability to Affected Populations (AAP): Disseminate information regarding available complaint channels and hotline numbers to participants and the community. Collect community feedback and safely channel grievances to the MEAL/Accountability team. Incident Reporting: Immediately document and report any field-level incidents, accidents, or safeguarding concerns using established reporting lines. 2. Textbook (academic, remedial, reading stories) Distribution Verification Field Verification: Conduct physical field checks to verify that target schools have received the correct allocation of textbooks. Verify that textbooks are equitably and systematically distributed to students. Discrepancy Reporting: Formally document the verification process, flagging any discrepancies, shortages, or supply-chain issues.[RS1] 3. Reading[RS2] and Remedial Program Monitoring Classroom Observations: Monitor reading classes and track classes’ activity progress using approved monitoring observation forms. Qualitative Feedback: Facilitate Focus Group Discussions (FGDs) with adults (parents/teachers) and children to gauge program impact. Collect qualitative feedback from school staff, community members, fathers and mothers councils, and students on challenges and areas for improvement. 4. Data Collection, Reporting, and Documentation Digital Data Collection: Utilize mobile data collection tools - KOBOToolbox - to conduct site inspections and input monitoring data in real-time. Ensure that all data collected via mobile devices is uploaded promptly and deleted from local storage according to project security protocols. Informed Consent & Media: Identify and document project field photos. Written or recorded Informed Consent must be explicitly obtained from participants (and signed by parents/guardians in the case of children) prior to capturing any identifiable images or stories, strictly following organizational communication guidelines. Data Protection, Privacy, and Confidentiality Protection of Personally Identifiable Information (PII): The enumerator must strictly safeguard all PII (including names, locations, contact details, photos, and biometric data) of beneficiaries, school staff, and children. No PII should be stored on personal devices longer than necessary to complete the immediate upload task. Confidentiality of Child Data: In alignment with international Child Protection standards, all data concerning minors (such as reading assessment scores or Focus Group Discussion notes) must be strictly confidential. Children's full names or identifying traits must never be linked directly to public reports or shared via unencrypted channels. Data Sharing Restraints: The enumerator is strictly prohibited from sharing project data, assessment results, or beneficiary lists with external actors, local authorities, or community members without explicit, written authorization from the SEAL Project Management team. All data sharing must flow through formal organizational channels. Secure Communications: Avoid sharing sensitive data or beneficiary lists over unencrypted public communication platforms (e.g., standard WhatsApp groups). When transmitting sensitive field notes or data files to the project team, approved, secure organizational protocols must be utilized. Breach Reporting: The enumerator must immediately report any suspected or actual data breaches (e.g., lost phone/tablet containing KoBo forms, stolen physical logs, or unauthorized access to participant lists) to the project manager within 24 hours. Competencies and Essential Requirements Residency: Must be a resident of, and physically present in, the specific target area/district. Education: Preferred University Degree (Social Sciences, or a related field) or High school graduate. Technical Skills: Practical experience using KOBOToolbox or similar platforms is highly desirable. Contextual Knowledge: Strong understanding of the community dynamics, and security context. Mobility: Must possess the ability to facilitate travel across remote target sites. Soft Skills: Strong organizational, time management, and interpersonal communication skills. Ability to work independently with minimal supervision in remote field environments. المهام والمسؤوليات الرئيسية 1. الحماية البيئية والاجتماعية (ESS) والمساءلة إدارة المخاطر: إجراء تقييمات/ تدقيقات شاملة للمخاطر المتعلقة بالحماية البيئية والاجتماعية لجميع المدارس المستهدفة ومواقع التدريب والأنشطة ورفعها الكترونيا في الكوبو. التوعية والتوجيه: تنفيذ جلسات توعية وتوجيه حول الحماية البيئية والاجتماعية، إضافة إلى مشاورات مع أصحاب المصلحة ورفع تحديثات حول عدد الجلسات و المستفيدين التوعية بالحماية: نشر الوعي حول حماية الطفل، ومنع الاستغلال والانتهاك الجنسي (PSEA)، والتحرش الجنسي (SH)، والعنف القائم على النوع الاجتماعي (GBV). المساءلة تجاه المجتمعات المتأثرة (AAP): نشر المعلومات حول قنوات الشكاوى وأرقام الخط الساخن، وجمع آراء المجتمع وتحويلها لفريق المتابعة والتقييم. الإبلاغ عن الحوادث: توثيق والإبلاغ الفوري عن أي حوادث ميدانية أو مخاوف تتعلق بالحماية التحقق من توزيع الكتب المدرسية التحقق الميداني: التأكد ميدانياً من استلام المدارس للكميات الصحيحة من الكتب. متابعة التوزيع: التأكد من توزيع الكتب على الطلاب بشكل عادل ومنظم. الإبلاغ عن الفروقات: توثيق أي نواقص أو مشاكل في سلسلة التوريد. . متابعة برنامج القراءة و التعليم التعويضي مراقبة الصفوف: متابعة دروس القراءة وتقييم تقدم الطلاب باستخدام النماذج المعتمدة. قياس التفاعل: تقييم مشاركة الطلاب وانخراطهم في الأنشطة. التغذية الراجعة: إجراء نقاشات جماعية مع أولياء الأمور والمعلمين والأطفال لقياس أثر البرنامج. جمع التغذية الراجعة النوعية من موظفي المدارس وأفراد المجتمع ومجالس الآباء والأمهات والطلاب حول التحديات ومجالات التحسين. 4. جمع البيانات والتقارير والتوثيق جمع البيانات الرقمية: استخدام أدوات جمع البيانات عبر الأجهزة المحمولة، مثل KoBoToolbox، لتنفيذ الزيارات وعمليات التحقق الميداني وإدخال بيانات المتابعة والمراقبة بشكل فوري وفي الوقت الحقيقي. ويجب التأكد من رفع جميع البيانات التي يتم جمعها عبر الأجهزة المحمولة دون تأخير، وحذفها من التخزين المحلي وفقاً لبروتوكولات أمن وحماية البيانات المعتمدة في المشروع. الموافقة المستنيرة والتوثيق الإعلامي: حديد وتوثيق الصور الميدانية الخاصة بالمشروع. ويجب الحصول بشكل واضح وصريح على موافقة مستنيرة خطية أو مسجلة من المشاركين (مع توقيع أولياء الأمور أو الأوصياء القانونيين في حالة الأطفال) قبل التقاط أي صور أو قصص أو مواد تعريفية يمكن أن تكشف عن هوية الأشخاص، وذلك مع الالتزام الصارم بإرشادات وسياسات الاتصال والتواصل المعتمدة لدى المنظمة. . حماية البيانات والخصوصية حماية البيانات الشخصية: الحفاظ على سرية معلومات المستفيدين وعدم الاحتفاظ بها على الأجهزة الشخصية لفترة طويلة. سرية بيانات الأطفال: عدم مشاركة بيانات الأطفال أو ربطها بالتقارير العامة. قيود مشاركة البيانات: منع مشاركة البيانات مع أي طرف خارجي دون إذن رسمي. الاتصالات الآمنة: عدم مشاركة البيانات الحساسة عبر وسائل غير مشفرة. الإبلاغ عن الاختراقات: إبلاغ الإدارة خلال 24 ساعة في حال حدوث أي خرق أمني. المؤهلات والمتطلبات الأساسية الإقامة: يجب أن يكون المتقدم مقيماً ومتواجداً بشكل فعلي في المنطقة أو المديرية المستهدفة. المؤهل العلمي: يُفضل أن يكون المتقدم حاصلاً على درجة جامعية في العلوم الاجتماعية أو أي تخصص ذي صلة، أو أن يكون خريج ثانوية عامة. المهارات الفنية: يُعدّ امتلاك خبرة عملية في استخدام منصة KoBoToolbox أو أي منصات مماثلة لجمع البيانات ميزة إضافية مرغوبة. المعرفة بالسياق المحلي: فهم جيد لديناميكيات المجتمع المحلي والسياق الأمني في المنطقة المستهدفة. التنقل والحركة: يجب أن يمتلك المتقدم القدرة على التنقل إلى المواقع المستهدفة، بما في ذلك المناطق النائية. المهارات الشخصية: امتلاك مهارات قوية في التنظيم وإدارة الوقت والتواصل والتفاعل مع الآخرين، مع القدرة على العمل بشكل مستقل وبأقل قدر من الإشراف في البيئات الميدانية النائية.