The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. The IRC Yemen began its programs in October 2012. Since establishing its presence in the South of Yemen, in the Red Sea Coastal city of Aden, the organization has grown from just an implementing small project to handling large scale emergency and relief operations. Following the war which broke out in Yemen in March of 2015 and the humanitarian disaster, which was crafted by the same, IRC launched one an emergency response program in the southern governorates of Aden, Lahj, Abyan, Shabwah and Al Dhale, and expanded later in Sana’a and Hodeidah in the North. Currently IRC Yemen is operating in eight governorates in the south and north of Yemen through direct programming and through local partnerships, in Health, WASH, Nutrition, Economic Recovery Development, Education, Child Protection, Gender and Women Protection and Empowerment. The International Rescue Committee (IRC) have been working in the Middle East and North Africa (MENA) for more than forty years. Today, the IRC has more than 2,200 staff working across the region, including in Iraq, Jordan, Lebanon, Libya, Syria, and Yemen to support those affected by some of the world’s most complex and protracted humanitarian crises. SCOPE OF WORK: Under the supervision of the Partnership Lead, and in line with IRC's Partnership Excellence for Equality and Results System (PEERS), the Partnerships Officer contributes to principled, equitable, and responsive engagement with IRC Yemen's local partners, including women-led and women/girls-serving organizations, across the partnership project cycle. The role is grounded in PEERS principles of equality, complementarity, mutuality, solidarity, results-orientation, humility, and applies PEERS partnership skills and approaches in all engagement with partners and IRC colleagues. JOB SUMMARY: The Partnerships Officer supports the Partnership Lead in upholding PEERS-aligned partnership management for IRC Yemen's active sub-awards, including engagement with women-led and women/girls-serving organizations. The Officer contributes to collaborative partnership management processes, supports the delivery of partner project support plans together with technical and operational departments, gathers and helps respond to partner feedback, and promotes mutual learning between IRC and partners. The Officer also serves as a coordination interface with the Supply Chain team on partner-related supply chain. WORKING RELATIONS: Reports to: Partnerships Senior Manager Coordinates closely with: HR, Finance, Supply Chain, Grants, HAS and MEAL teams, and relevant Technical Coordinators External: Designated partner focal points across active sub-awards Position supervises: None MAIN RESPONSIBILITIES: Promote Effective Partnerships Promote and apply IRC's Partnership Excellence for Equality and Results System (PEERS) in all engagement with partners and IRC colleagues, modeling the partnership principles, skills, and approaches. Contribute to building a strong understanding of PEERS across IRC Yemen, including by sharing PEERS guidance and tools with colleagues whose roles intersect with partnership work. Gather and document partner feedback on IRC's management of the partnership relationship, and support the Partnership Lead in ensuring that feedback is acknowledged and acted on Partnership Management Contribute to collaborative partner identification and stakeholder mapping, with proactive attention to women-led organizations and organizations serving women and girls. Support Partner Identity and Background Review (Vetting) processes by gathering required documentation and contributing to the completion of vetting reports for the Partnership Lead's review. Contribute to Partner Project Capacity Analysis (PCA) processes, supporting the collaborative analysis of capacities, strengths, and risks together with partners and relevant departments. Engage GEDI, HAS, and other departmental focal points at the appropriate stages of the PCA. Co-facilitate, with the Partnership Lead and Technical Coordinators, the preparation and documentation of Partnership Project Opening, Review, and Closure Meetings (PCMs), promoting full partner participation in project decision-making and adaptive management. Coordinate the timely flow of narrative and finance reporting between partners and IRC review functions, working collaboratively with partners to clarify requirements and resolve issues constructively rather than transactionally. Maintain complete, well-organized partnership files for assigned partners, ensuring transparency of agreements, deliverables, and decisions. Work collaboratively with partners and IRC colleagues to surface and constructively resolve any issues that arise, escalating to the Partnership Lead where needed. Partner Support and Capacity Sharing Contribute to the collaborative development and delivery of partner project support plans, ensuring that support is responsive to partners' priorities and the issues identified in the PCA, rather than replicating IRC's systems and policies. Support coordination across IRC departments to ensure timely, quality delivery of agreed support to partners. Identify and flag emerging partner support needs to the Partnership Lead and relevant departmental focal points, with attention to gender-responsive support and the specific needs of women-led partners. Promote continual mutual learning between IRC staff and partners, including by capturing partner practices, innovations, and lessons learned during PCMs and monitoring touchpoints, and feeding these into IRC reflection processes. Where appropriate, support partner focal points on partnership management processes, reporting timelines, PCM preparation, documentation, grounded in humility and mutual planning. Coordination Interface with Supply Chain Serve as the partnership-side coordination point with the Supply Chain Focal Point on partner-related supply chain matters: joint planning of partner visits, coordination of post-visit action follow-up with partners, and consolidation of administrative inputs into PCA and PCM processes. Support the SC Focal Point in maintaining responsive and trust-based communication with partners on logistics and procurement matters. Other Other duties as assigned by the Partnership Senior Manager, within the scope and band of the position. REQUIREMENTS: Education: Bachelor's degree in social sciences, development studies, business administration, or a related field. Experience: 2–3 years of experience working with NGOs in humanitarian or development settings, with at least 1 year directly engaging with local partners or sub-awards. INGO experience preferred. Familiarity with PEERS or comparable partnership frameworks (e.g., Grand Bargain localization commitments, partnership-based programming standards) is an asset. Experience working with women-led organizations is a strong asset. Skills and Abilities: PEERS Partnership Skills: Communication: ability to communicate clearly, respectfully, and with cultural awareness with partners and colleagues; strong written and oral communication in Arabic and English. Analysis: ability to support collaborative analysis of partner capacities and risks, and to identify what kind of support partners genuinely need. Negotiation: ability to navigate competing priorities and interests across partners and IRC departments, while maintaining trust. Coaching and Mentoring: ability to support partner colleagues' growth in a humble, peer-to-peer way rather than a top-down corrective way. Reflection: willingness and ability to reflect on what's working and what isn't, and to invite the same from partners. PEERS Partnership Approaches: Mutual Planning, Trust Building, Facilitation, Adaptive Management, and Humility — demonstrated through past examples of partner engagement. General skills: Strong organizational and time-management skills; proficient in Microsoft Office (Word, Excel, Outlook, Teams); able to work effectively in a team and independently. Proficiencies: Receptive: listens to and acts on partner feedback. Resourceful: finds practical, principle-aligned solutions in capacity-constrained settings. Resilient: sustains constructive engagement under pressure and through setbacks. Results-oriented: focuses on outcomes that matter to partners and the people they serve. Professional Standards: The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation. IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, age, marital status, disability or any other characteristic protected by applicable law. IRC strives to build a diverse and inclusive team at all levels who as individuals, and as a group, embody our culture statement creating a working environment characterized by critical reflection, power sharing, debate, and objectivity for us to achieve our aspirations as a team and deliver the best possible services to our clients. Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances. Commitment to Client Responsiveness: By committing to Client-Centered Programming, at the IRC Yemen, we place the people we serve - our clients - at the center of our programming and services. The IRC Yemen Staff have an important role to play in supporting the implementation of client-responsive programming through raising awareness among the community and clients about the existing feedback mechanisms and how to use them including the response processes, access, and eligibility to services, and contribute to building an institutional culture that prompts staff to listen to clients.

We are working towards three breakthroughs in how the world treats children by 2030: No child dies from preventable causes before their 5th birthday All children learn from a quality basic education and that, Violence against children is no longer tolerated We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued. We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse. Save the Children International seeks to always be a child-safe organization by fulfilling its obligations to the community and through programme implementation carried out by the organization for safeguarding children and improve their living standards of the child. ROLE PURPOSE: Under the supervision and technical support of Case Management Officer, CP Case Worker will be responsible for identifying, documenting, and responding to the needs of vulnerable and at-risk children to ensure their access to basic services and other necessary support. They will conduct individual case follow-ups, facilitate alternative care and reunification processes for unaccompanied and separated children, and take the lead in identifying cases for children with protection concerns using national Case Management forms. The Case Worker will coordinate with relevant SCI staff and stakeholders involved in protection and CP, ensuring effective implementation of the comprehensive CM and FTR activities. He/she is expected to work flexibly, including outside normal working hours when needed, to support children’s protection and well-being. SCOPE OF ROLE: Reports to: Case Management Officer Staff directly reporting to this Post: N/A LOCATION: Aden, Lahj and Taiz KEY AREAS OF ACCOUNTABILITY: Maintain the highest standards of professional conduct and ensure actions do not put children at risk of further harm. Conduct initial assessments for CP cases and prioritize them according to risk level. Develop case plans with the child and family that address needs identified in assessments; seek supervisory support when needed. Ensure direct services and timely referrals (medical, legal, MHPSS, etc.) are part of the plan. Identify, document, trace, and reunify unaccompanied and separated children in line with FTR SOPs. Regularly follow up to ensure that services and action points listed in the case plan are carried out within agreed timeframes, adjusting based on risk level. Monitor and support children and families through home visits, providing guidance, emotional support, community mediation, and referrals. Collaborate with the Case Management officer to arrange case conferences for complex cases to ensure multi-disciplinary support. Engage with community mobilisers and Facilitators to identify and support vulnerable and at-risk children, emphasizing safeguarding in all interactions. Manage cases in line with SOPs, adhering to standard documentation processes and workflow guidance. Regularly document cases using agreed inter-agency forms, update databases, and ensure data protection and information sharing protocols are respected. Lead the service mapping, update the service directory accordingly, and disseminate it. Ensure high-quality CM documentation (case plans, referral forms, other relevant documents) with strict confidentiality and adherence to information-sharing protocols. Code, store, and transfer data safely; destroy data according to SCI data protection protocols. Conduct field visits to ensure communities are well informed about the case management service (eligibility, functions, etc.). Ensure protection monitoring at the field level and report any incidents immediately in line with SOPs. General: Carryout any other duties as may be assigned from time to time. SKILLS AND BEHAVIOURS (our Values in Practice) Accountability: Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved Ambition: Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same Future orientated, thinks strategically and on a global scale Collaboration: Approachable, good listener, easy to talk to; builds and maintains effective relationships with colleagues, Members and external partners and supporters Values diversity and different people’s perspectives, able to work cross-culturally. Creativity: Develops and encourages new and innovative solutions Cuts away bureaucracy and encourages an entrepreneurial approach Integrity: honest, encourages openness and transparency, builds trust and confidence displays consistent excellent judgement. QUALIFICATIONS AND EXPERIENCE AND ATTRIBUTES Bachelor’s degree in social work. Previous work with children required, preferably in a social work setting. Previous work required on CP such as Case management FTR, MHPSS. Must be excellent in communicating with children. At least 1 year experience working as a Social Worker, conducting case management work or working with children and families in difficult situations Willingness and ability to dramatically change work practices and hours in the event of emergencies Ability to analyse information, evaluate options, and follow the strategic directions as guided An in-depth understanding of national development issues, law and national policies as relates to children Excellent interpersonal, communication and presentation skills Fluency in written & spoken Arabic. Commitment to Save the Children Code of Conduct, Child Safeguarding Policy and values Good understanding of community context and traditional networks Experience in interview techniques (child friendly) Be able to work in challenging environment i.e. walk substantial distances Ability to work through line management and under limited/distance supervision Gender awareness and sensitivity Understanding of issues of confidentiality High degree of initiative and responsibility.

We are working towards three breakthroughs in how the world treats children by 2030: No child dies from preventable causes before their 5th birthday All children learn from a quality basic education and that, Violence against children is no longer tolerated We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued. We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse. Save the Children International seeks to always be a child-safe organization by fulfilling its obligations to the community and through programme implementation carried out by the organization for safeguarding children and improve their living standards of the child. ROLE PURPOSE: The CP MHPSS Assistant will be responsible for Support MHPSS officer in providing and/or ensuring provision of MHPSS and PM+ services to vulnerable and at risk children, their families and communities in the community, CFSs, community centres and schools using any of the SCI MHPSS models including child and youth resilience, HEART, PM+, structured play and recreation, home-based care, individual counselling, group counselling, among others. SCOPE OF ROLE: Reports to: CP MHPSS Officer Staff reporting to this post: MHPSS Facilitators. LOCATION: Lahj, Aldhalea, Taiz KEY AREAS OF ACCOUNTABILITY: Program Implementation: Facilitate the planning and rollout of SCI MHPSS models, including child and youth resilience programs, HEART, PM+, structured play and recreation, home-based care, individual and group counselling, ensuring adherence while ensuring MHPSS and child protection principles and standards are followed and complied with. Enhance the capacity of MOSAL MHPSS facilitators and key stakeholders by training them on MHPSS integration into their daily work with vulnerable and at-risk children, caregivers, and their communities. Collaborate with the CP/MHPSS officer to conduct assessments, understand the MHPSS needs of children, caregivers, teachers, and community members, and use the findings to develop appropriate MHPSS prevention and response interventions. Work closely with the CP/MHPSS officer to create and implement tools for MHPSS interventions, as well as measure the impact of SCI and partner MHPSS initiatives. Conduct a mapping of MHPSS services across different locations and maintain relationships with MHPSS service providers for to facilitate cross-referrals. Ensures that case management staff are appropriately reflecting MHPSS support in their daily work with children and caregivers. Provide appropriate tailored/focused counselling support for cases with mental and psychological support that may require such support. In coordination with appropriate CP and other sectoral staffs participate in the monitoring and evaluation of MHPSS interventions/services. Conduct regular visits to project sites to support MHPSS interventions and conduct counselling sessions for children, caregivers, and other stakeholders. Compile the weekly and periodic data, as appropriate, of cases supported with MHPSS services and provide high quality periodic reports as may be required from time to time. Carryout other duties as assigned by the line manager. Deliver results in line with the current proposals and Save the Children’s strategy Comply with Save the Children policies and practice with respect to safeguarding policy and code of conduct, MHPSS and child protection principles and standards Ensure that the minimum standards of humanitarian relief are maintained in accordance with the Sphere Charter and Red Cross Code of Conduct. General: Perform such other responsibilities as agreed with line management. BEHAVIOURS (Values in Practice) Accountability: holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved. Ambition: sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same widely shares their personal vision for Save the Children, engages and motivates others future orientated, thinks strategically and on a global scale. Collaboration: builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters values diversity, sees it as a source of competitive strength approachable, good listener, easy to talk to. Creativity: develops and encourages new and innovative solutions willing to take disciplined risks. Integrity: honest, encourages openness and transparency; demonstrates highest levels of integrity. QUALIFICATIONS Bachelor’s degree in social sciences, social work or community development. Bachelor’s degree in psychology will be added advantage. EXPERIENCE AND SKILLS Required: 2 years’ experience in a similar post. Experience in having implemented psychosocial support programmes Experience of working directly with children and/or adolescents Training skills, ability to conduct trainings Good communication and interpersonal skills. Capacity to work with a team and to work under pressure. Computer skills in word, excel, PowerPoint. Strong organizational and planning skills with good communication skills Politically and culturally sensitive with qualities of patience, tact and diplomacy Oral and written Language skills in English. Registration with a relevant professional authority in Yemen. Desirable: Experience or knowledge of working and living in relevant regions/contexts NGO or humanitarian programming experience. Additional job responsibilities The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home. The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 6500 staff. Our vision is a dignified life for all displaced. All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency. About the role Overall purpose of the role: The purpose of this role is to support accountability and CFM (Complaints and Feedback Mechanism) activities within the MEAL team in the Aden office through a learning and hands-on experience approach. The intern will be trained on accountability practices and data collection processes, and will gradually apply this knowledge to support ongoing activities. Through this practical exposure, the intern will contribute to maintaining continuity of work and help address operational gaps during the Accountability Assistant’s leave. This non-managerial position operates under the overall supervision of the MEAL Team Leader, with technical support from the Country Office Accountability Officer. The intern will support the development and implementation of the DRC Yemen MEAL framework, with a focus on accountability to beneficiaries and target groups. Responsibilities include supporting hotline/toll-free operations, receiving, documenting, and processing feedback and complaints through various channels, as well as assisting in other MEAL activities such as verification, assessments, evaluations, and monitoring tasks as assigned by the line manager. Main responsibilities: Responsible for receiving complaints and feedback from beneficiaries on the hotline, toll-free, feedback boxes and/or any newly instituted feedback channels in addition to ensuring that any sensitive feedback received are coded to the CFM database/system. Ensure the timely entry of all feedback received from beneficiaries/stakeholders into the CFM database and direct the feedback to the MEAL TL and MEAL Officer AAP for following up if needed. Ensure escalation of serious complaints (such as Code of Conduct violations and SEA violations) through the required channel. Under the direct supervision of MEAL Team Leader/Country Accountability Officer, coordinate with the MEAL and program field staff to compile any feedback received through the feedback channels which associated with the suggestion boxes, and ODM/PDM activities. Follow data protection protocols and steps. Implement protocols for data protection, storage, sharing, and security in the area of responsibility to ensure data is stored in safely and confidentially. Follow accountability and ethical standards in everyday work, including a commitment to AAP, PSEA and non-discriminatory service provision. Support in reviewing and translating the MEAL surveys/assessments. Submit the CFM database/report on a weekly and monthly basis to the MEAL Officer - AAP /MEAL Team Leader/MEAL Manager Perform other duties as assigned by MEAL Team Leader. This may include supporting with MEAL activities such as verification, baseline/endline surveys, PDMs, PSMs, etc. Experience and technical competencies: Skills and Experiences: Experience in the similar job with national/international NGOs, public. Note: candidates with some experience in community service provision (e.g. health, education, youth) and volunteering will also be considered in place of formal NGO work experience. Ability to collect data and perform data quality steps, with strong attention to detail. Demonstrated personal commitment to service provision or volunteering within their community. Ability to follow and communicate instructions in relation to ethical principles including accountability to affected populations principles. Skill in MS Word, Excel, and general data literacy. Ability to discuss and follow priorities. Strong written and verbal communication skills (with a preference for strong facilitation and communications skills). Competencies: Flexibility in carrying out tasks. Good listener with clear communication style for diverse population; patient and understanding communication style. Adheres to the DRC’s values and ethical standards. Promotes the vision, mission, and strategic goals of the DRC Yemen Program. Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability, with a commitment to non-discriminatory service provision. Willingness to travel very frequently to field sites and percent of the time. Establishes, builds and maintains effective working relationships with staff and partners to facilitate the provision of support. Consistently approaches work with energy and a positive, constructive attitude. Solid communication skills (written and oral): sensitivity to and responsiveness to all partners, respectful and helpful relations with donors and project staff. Remains calm, in control and good humored even under pressure. Demonstrates openness to change and ability to manage complexities. Responds positively to critical feedback and differing points of view. Solicits feedback from staff about the impact of his/her own behavior. Education: High school certificate. Preferably, bachelor’s degree in, management or any other related field. Candidates coming from backgrounds in teaching, customer service or professional sectors with strong social skills will also be considered. Languages: English – Good Arabic – Fluent Key stakeholders: (internal and external) MEAL Manager and Team Leader Country AAP Officer Area Management Program Technical Coordinators All DRC roles require the post-holder to master DRC’s core competencies: Striving for excellence: Focusing on reaching results while ensuring efficient processes. Collaborating: Involving relevant parties and encouraging feedback. Taking the lead: Taking ownership and initiative while aiming for innovation. Communicating: Listening and speaking effectively and honestly. Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. We Offer. Contract length: November 30, 2026 Start date: ASAP Duty station: Aden, Yemen, with frequent travel to Lahj locations. Salary and conditions will be in accordance with Danish Refugee Council’s National Terms of Employment.

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home. The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced. All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency. About the role Overall purpose of the role: The Cash Consortium of Yemen (CCY) and UNHCR, as members of the Yemen Cash and Markets Working Group (CMWG) De-Duplication Steering Committee—alongside OCHA and IOM—are implementing a centralized deduplication platform to support interoperability, strengthen data integrity, and enable more effective delivery of MPCA, while upholding agreed data protection standards. The platform hosts multi-agency personal data and therefore requires robust governance arrangements, strong technical management, and rigorous security oversight. The Deduplication Platform System Coordinator is responsible for day-to-day operation, maintenance, and development of the platform. The role ensures secure hosting, optimal performance, timely troubleshooting, and coordination with technical teams and partners to guarantee system reliability and compliance with UNHCR data protection and Yemen CMWG De-Duplication Steering Committee-agreed policies. The incumbent will be hired by the Cash Consortium if Yemen but will be seconded to UNHCR and technically report to the Information Management Officer / ICT Officer / Relevant Manager and works closely with HQ technical units, including DIMA, DIST, and Protection Data teams within UNHCR. He/she will also work closely with Yemen CMWG co-chairs, including CCY, IOM, and OCHA. The incumbent will: Serve as the primary technical focal point for the Yemen deduplication platform. Manage system configuration, hosting environment (e.g., Amazon Web Services), and access controls. Ensure compliance with Yemen CMWG De-Duplication Steering Committee and UNHCR data protection standards, including secure data storage, transmission, and user management. Coordinate with partner organizations on system integration, onboarding, and troubleshooting. Support enhancements, testing, performance optimization, and technicaldocumentation. Responsibilities: System Administration & Operation Maintain day-to-day system operations and environment health checks. Monitor system performance, conduct backups, and ensure rapid issue resolution. Manage releases, patches, upgrades, and integration with partner applications. Maintain and implement disaster recovery and business continuity procedures. Security & Data Protection Enforce security protocols, identity access management, and role-based permissions. Ensure adherence to Yemen CMWG De-Duplication Steering Committee and UNHCR policies and data protection frameworks (DPMS, CDF, etc.). Log and monitor access and system transactions to detect security anomalies. Technical Coordination & Support Serve as liaison between field users, partners, and UNHCR HQ technical units. Provide Tier 2+ support to users and coordinate with developers for defect resolution. Draft and maintain user guides, SOPs, and technical documentation. Enhancements & Quality Assurance Lead testing cycles (UAT, regression) for new modules or updates. Contribute to roadmap planning and continuous improvement initiatives. Track system usage metrics and report on performance and functionality needs. Training & Capacity Building Conduct system orientation/training for operational and partner staff. Support onboarding of new entities and manage user provisioning. Governance & Compliance Support data governance structures and change management processes. Ensure alignment with interoperability standards set by inter-agency agreements. Experience and technical competencies: Minimum 3–5 years (grade dependent) in system administration, DevOps, or platform management. Experience with cloud infrastructure (AWS preferred) and containerized environments. Experience and technical competencies: (include years of experience) Minimum 3–5 years (grade dependent) in system administration, DevOps, or platform management. Experience with cloud infrastructure (AWS preferred) and containerized environments. Technical Skills Identity Access Management, VPNs, network security Database administration and backup strategies Monitoring tools (e.g., CloudWatch, ELK, Grafana) Experience with API integration and microservices architecture. Familiarity with agile development and ticketing systems (e.g., Jira). Desirable Knowledge of protection data principles and humanitarian information management. Experience with sensitive personal data systems. Certifications: AWS, security (e.g., CISSP), ITIL, DevOps — an advantage. Functional Competencies IT-Architecture IT-Information Security & Risk Management IM-Data Governance & Data Protection IM-Software and Database Management CL-Partner Coordination & Support PR-Data Confidentiality, Integrity, and Availability Core Competencies Accountability Communication Teamwork & Collaboration Client & Results Orientation Planning & Organizing Technological Awareness Analytical Thinking Education: Bachelor’s degree in computer science, Information Systems, Software Engineering, or related field (Master’s preferred). Languages: English and Arabic Key stakeholders: (internal and external) Deduplication Systems Steering Committee Cash and Markets Working Group Yemen All DRC roles require the post-holder to master DRC’s core competencies: Striving for excellence: Focusing on reaching results while ensuring efficient processes. Collaborating: Involving relevant parties and encouraging feedback. Taking the lead: Taking ownership and initiative while aiming for innovation. Communicating: Listening and speaking effectively and honestly. Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. We offer. Contract length: Till end March ,2027 Position Band: non-Management (G) band. Start date: ASAP Designation of Duty Station: Non-Family Duty Station Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment.