We are working towards three breakthroughs in how the world treats children by 2030: No child dies from preventable causes before their 5th birthday All children learn from a quality basic education and that, Violence against children is no longer tolerated We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued. We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse. Save the Children International seeks to always be a child-safe organization by fulfilling its obligations to the community and through programme implementation carried out by the organization for safeguarding children and improve their living standards of the child. --------------------------------------------------------------------------------- ROLE PURPOSE: Under the guidance of the Child Protection Program Manager/Coordinator, the CP Case Management Officer will be responsible for all activities related to case management. He/she will ensure the effective implementation and proper documentation of all child protection cases. The CM Officer will make sure that case management activities align with Save the Children’s core child protection principles including the best interests of the child, confidentiality, do no harm, and child participation and draw on relevant best practices and lessons learned. The Officer will also ensure that case management efforts support children in realizing their rights and comply with donor requirements. He/she will coordinate, supervise, and support case workers, relevant staff, and service-providing agencies across sectors involved in the case management process. The Officer will work closely with MHPSS and CP & Community Mobilization Officers to ensure the case management response is supported by contextualized CP prevention activities and awareness messages. SCOPE OF ROLE: Reports to; Child Protection Programme Coordinator / Reporting to: SCI and MOSAL Case Workers Budget responsibility: (if required) Location: Taiz KEY AREAS OF ACCOUNTABILITY: Program planning, delivery, coaching & supervision and monitoring: Oversee technical implementation of CP projects in Aden, Lahj and ensure timely, quality delivery of project activities. Develop DIP ensuring alignment with budget, timeframes, and SC quality indicators. Contribute to planning field visits, supervision checklists, and reporting outcomes to PM. Conduct regular monitoring visits to project sites to provide technical support, flag concerns, and identify and address challenges in implementation. Participate in baseline, endline, and other MEAL activities to assess project performance. Ensure activities are planned, implemented efficiently, document delays or constraints, and propose solutions. Monitor case management timescales (response, decisions, placements, follow-ups) and share caseload challenges with senior management. Review and analyse trends in caseloads to inform programming and report findings for continuous improvement. Support direct technical implementation of project activities including CM services, training of SWs, volunteers, CPCs, and distribution of materials. Supervise and ensure proper implementation of kits distribution aligned with referral plans and case management objectives while leading day-to-day activities management. Develop weekly transportation plans and procurement requests for trainings and materials and follow up on their progress. Develop weekly and monthly work plans for the project, and support Case Workers (both SC and MOSAL) in creating and reviewing individual work plans. Prepare monthly cash forecasts with the Program Coordinator Case Management Implementation and Quality Assurance Lead the technical design and periodic review of SC’s case management approach, ensuring it aligns with CPMS, SC’s Case Management SOPs and National CM Guidelines. Supervise the implementation of case management, including organizing and leading bi-weekly case management meetings, and preparing timely minutes and follow-up actions. Conduct regular technical supervision and peer support for caseworkers, including weekly meetings and psychosocial support. Conduct case conferences for complex cases and ensure timely follow-up. Audit case files to ensure adherence to protocols and intervention plans that align with other CP activities (e.g., livelihoods training, distributions). Ensure proper archiving and confidentiality practices per SC SOPs and coordinate with data teams to ensure accurate reporting. Monitor and support SWs, psychologists, data entry workers, and volunteers to maintain high-quality case management. Facilitate awareness sessions for communities on identifying and referring children with protection concerns and disseminate information about the services offered. Capacity Building: Ensure staff gaps and training needs do not result in gaps in support to individuals in case management and address such issues with senior management. Support and contribute to the design of case management tools and procedures, including clear case management eligibility and closure criteria Conduct technical assessments for Case workers, Design and deliver high-quality training sessions and materials on PFA, CM, and safeguarding for Case workers and stakeholders. Participate in development lessons learned, best practices, tools & procedures improvements. Reporting and administrative: Revise and compile weekly case worker and data base case worker report. Provide timely inputs to program and donor reports on CM project activities in compliance with internal Save the Children requirements and any relevant external donor requirements. Ensure access and timely delivery of material, logistical, and further technical support and set eligibility criteria for material and other support Ensure that all relevant financial documentation is completed accurately as required by SCI financial policy. Coordination, advocacy and Networking: Coordinate with local authorities (MOSAL), community leaders, CPCs, SWs, and CBOs to ensure effective implementation of project activities. Participate in the CP AoR meetings and relevant subgroups for case management. Coordinate case management within SCI and with partners and ensure integration of CP activities with other SCI sectors. Maintain positive relationships with stakeholders, partners, and other sectors in SCI. Conduct service mapping, support the periodic review if referral services and ensure the direct and referral case management services are accessible. With the Child Protection Team, support the integration of child protection case management into the other core sectors of SCI programs. General: Carryout any other duties as may be assigned from time to time. SKILLS AND BEHAVIOURS (our Values in Practice) Accountability: Holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved Ambition: Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same Future orientated, thinks strategically and on a global scale Collaboration: Approachable, good listener, easy to talk to; builds and maintains effective relationships with colleagues, Members and external partners and supporters Values diversity and different people’s perspectives, able to work cross-culturally. Creativity: Develops and encourages new and innovative solutions Cuts away bureaucracy and encourages an entrepreneurial approach Integrity: honest, encourages openness and transparency, builds trust and confidence displays consistent excellent judgement. QUALIFICATIONS AND EXPERIENCE AND ATTRIBUTES Essential Bachelor’s degree in psychology, Social Work, or a related field. Minimum of 3 years of experience in the child protection field or in work directly involving children and youth. Demonstrated experience implementing CM and PSS programs. Direct experience working with children and/or adolescents. Solid knowledge and experience in child protection case management. Strong technical understanding of child protection principles and community-based approaches. Proven skills in report writing (weekly, monthly, monitoring reports). Excellent communication and interpersonal skills. Ability to represent Save the Children in meetings with government and external stakeholders. Strong capacity to work collaboratively in a team environment and under pressure. Proficient in Microsoft Office applications (Word, Excel, PowerPoint). Fluent in Arabic (written and spoken); English proficiency is an asset. Demonstrated gender awareness and sensitivity in practice. Commitment to safeguarding children and other vulnerable groups from all forms of harm. Understanding of confidentiality and ethical considerations in child protection work. Desirable Good understanding of local community dynamics, politics, and traditional networks. Ability to work independently while maintaining a cooperative approach with team members. Experience working in challenging and high-pressure environments. Understanding of international NGO operations and humanitarian principles. Basic skills and training in project and people management. Ability to work effectively under a line management structure with minimal supervision. Additional job responsibilities The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

We are working towards three breakthroughs in how the world treats children by 2030: No child dies from preventable causes before their 5th birthday All children learn from a quality basic education and that, Violence against children is no longer tolerated We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued. We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse. Save the Children International seeks to always be a child-safe organization by fulfilling its obligations to the community and through programme implementation carried out by the organization for safeguarding children and improve their living standards of the child. ROLE PURPOSE: Under the supervision and technical support of Case Management Officer, CP Case Worker will be responsible for identifying, documenting, and responding to the needs of vulnerable and at-risk children to ensure their access to basic services and other necessary support. They will conduct individual case follow-ups, facilitate alternative care and reunification processes for unaccompanied and separated children, and take the lead in identifying cases for children with protection concerns using national Case Management forms. The Case Worker will coordinate with relevant SCI staff and stakeholders involved in protection and CP, ensuring effective implementation of the comprehensive CM and FTR activities. He/she is expected to work flexibly, including outside normal working hours when needed, to support children’s protection and well-being. SCOPE OF ROLE: Reports to: Case Management Officer Staff directly reporting to this Post: N/A LOCATION: Aden, Lahj and Taiz KEY AREAS OF ACCOUNTABILITY: Maintain the highest standards of professional conduct and ensure actions do not put children at risk of further harm. Conduct initial assessments for CP cases and prioritize them according to risk level. Develop case plans with the child and family that address needs identified in assessments; seek supervisory support when needed. Ensure direct services and timely referrals (medical, legal, MHPSS, etc.) are part of the plan. Identify, document, trace, and reunify unaccompanied and separated children in line with FTR SOPs. Regularly follow up to ensure that services and action points listed in the case plan are carried out within agreed timeframes, adjusting based on risk level. Monitor and support children and families through home visits, providing guidance, emotional support, community mediation, and referrals. Collaborate with the Case Management officer to arrange case conferences for complex cases to ensure multi-disciplinary support. Engage with community mobilisers and Facilitators to identify and support vulnerable and at-risk children, emphasizing safeguarding in all interactions. Manage cases in line with SOPs, adhering to standard documentation processes and workflow guidance. Regularly document cases using agreed inter-agency forms, update databases, and ensure data protection and information sharing protocols are respected. Lead the service mapping, update the service directory accordingly, and disseminate it. Ensure high-quality CM documentation (case plans, referral forms, other relevant documents) with strict confidentiality and adherence to information-sharing protocols. Code, store, and transfer data safely; destroy data according to SCI data protection protocols. Conduct field visits to ensure communities are well informed about the case management service (eligibility, functions, etc.). Ensure protection monitoring at the field level and report any incidents immediately in line with SOPs. General: Carryout any other duties as may be assigned from time to time. SKILLS AND BEHAVIOURS (our Values in Practice) Accountability: Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved Ambition: Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same Future orientated, thinks strategically and on a global scale Collaboration: Approachable, good listener, easy to talk to; builds and maintains effective relationships with colleagues, Members and external partners and supporters Values diversity and different people’s perspectives, able to work cross-culturally. Creativity: Develops and encourages new and innovative solutions Cuts away bureaucracy and encourages an entrepreneurial approach Integrity: honest, encourages openness and transparency, builds trust and confidence displays consistent excellent judgement. QUALIFICATIONS AND EXPERIENCE AND ATTRIBUTES Bachelor’s degree in social work. Previous work with children required, preferably in a social work setting. Previous work required on CP such as Case management FTR, MHPSS. Must be excellent in communicating with children. At least 1 year experience working as a Social Worker, conducting case management work or working with children and families in difficult situations Willingness and ability to dramatically change work practices and hours in the event of emergencies Ability to analyse information, evaluate options, and follow the strategic directions as guided An in-depth understanding of national development issues, law and national policies as relates to children Excellent interpersonal, communication and presentation skills Fluency in written & spoken Arabic. Commitment to Save the Children Code of Conduct, Child Safeguarding Policy and values Good understanding of community context and traditional networks Experience in interview techniques (child friendly) Be able to work in challenging environment i.e. walk substantial distances Ability to work through line management and under limited/distance supervision Gender awareness and sensitivity Understanding of issues of confidentiality High degree of initiative and responsibility.

We are working towards three breakthroughs in how the world treats children by 2030: No child dies from preventable causes before their 5th birthday All children learn from a quality basic education and that, Violence against children is no longer tolerated We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued. We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse. Save the Children International seeks to always be a child-safe organization by fulfilling its obligations to the community and through programme implementation carried out by the organization for safeguarding children and improve their living standards of the child. ROLE PURPOSE: The CP MHPSS Assistant will be responsible for Support MHPSS officer in providing and/or ensuring provision of MHPSS and PM+ services to vulnerable and at risk children, their families and communities in the community, CFSs, community centres and schools using any of the SCI MHPSS models including child and youth resilience, HEART, PM+, structured play and recreation, home-based care, individual counselling, group counselling, among others. SCOPE OF ROLE: Reports to: CP MHPSS Officer Staff reporting to this post: MHPSS Facilitators. LOCATION: Lahj, Aldhalea, Taiz KEY AREAS OF ACCOUNTABILITY: Program Implementation: Facilitate the planning and rollout of SCI MHPSS models, including child and youth resilience programs, HEART, PM+, structured play and recreation, home-based care, individual and group counselling, ensuring adherence while ensuring MHPSS and child protection principles and standards are followed and complied with. Enhance the capacity of MOSAL MHPSS facilitators and key stakeholders by training them on MHPSS integration into their daily work with vulnerable and at-risk children, caregivers, and their communities. Collaborate with the CP/MHPSS officer to conduct assessments, understand the MHPSS needs of children, caregivers, teachers, and community members, and use the findings to develop appropriate MHPSS prevention and response interventions. Work closely with the CP/MHPSS officer to create and implement tools for MHPSS interventions, as well as measure the impact of SCI and partner MHPSS initiatives. Conduct a mapping of MHPSS services across different locations and maintain relationships with MHPSS service providers for to facilitate cross-referrals. Ensures that case management staff are appropriately reflecting MHPSS support in their daily work with children and caregivers. Provide appropriate tailored/focused counselling support for cases with mental and psychological support that may require such support. In coordination with appropriate CP and other sectoral staffs participate in the monitoring and evaluation of MHPSS interventions/services. Conduct regular visits to project sites to support MHPSS interventions and conduct counselling sessions for children, caregivers, and other stakeholders. Compile the weekly and periodic data, as appropriate, of cases supported with MHPSS services and provide high quality periodic reports as may be required from time to time. Carryout other duties as assigned by the line manager. Deliver results in line with the current proposals and Save the Children’s strategy Comply with Save the Children policies and practice with respect to safeguarding policy and code of conduct, MHPSS and child protection principles and standards Ensure that the minimum standards of humanitarian relief are maintained in accordance with the Sphere Charter and Red Cross Code of Conduct. General: Perform such other responsibilities as agreed with line management. BEHAVIOURS (Values in Practice) Accountability: holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved. Ambition: sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same widely shares their personal vision for Save the Children, engages and motivates others future orientated, thinks strategically and on a global scale. Collaboration: builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters values diversity, sees it as a source of competitive strength approachable, good listener, easy to talk to. Creativity: develops and encourages new and innovative solutions willing to take disciplined risks. Integrity: honest, encourages openness and transparency; demonstrates highest levels of integrity. QUALIFICATIONS Bachelor’s degree in social sciences, social work or community development. Bachelor’s degree in psychology will be added advantage. EXPERIENCE AND SKILLS Required: 2 years’ experience in a similar post. Experience in having implemented psychosocial support programmes Experience of working directly with children and/or adolescents Training skills, ability to conduct trainings Good communication and interpersonal skills. Capacity to work with a team and to work under pressure. Computer skills in word, excel, PowerPoint. Strong organizational and planning skills with good communication skills Politically and culturally sensitive with qualities of patience, tact and diplomacy Oral and written Language skills in English. Registration with a relevant professional authority in Yemen. Desirable: Experience or knowledge of working and living in relevant regions/contexts NGO or humanitarian programming experience. Additional job responsibilities The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.